How to Resolve Disputes in Your Scheme
Disputes in Community Schemes are sometimes unavoidable, but they don’t have to escalate into major conflicts.
Here’s a guide on how to handle them effectively:
- Start with Open Communication – Many disputes can be addressed through a clear, respectful conversation.
- Refer to Your Scheme’s Rules – Ensure all parties are familiar with the Scheme’s rules and obligations to clarify expectations.
- Seek Assistance from the CSOS – The Community Schemes Ombud Service (CSOS) provides an impartial process for resolving unresolved issues.
Addressing disputes promptly and fairly promotes a harmonious living environment and safeguards the well-being of residents. ANGOR Property Specialists acts as a professional and impartial go-between to assist with managing disputes.
Why you should think twice before bypassing the CSOS dispute resolution procedures